IDS Online Store Return Policy

RETURN POLICY

All products (Merchandise must be unused and unopened) are eligible for return up to 30 days of the date of delivery. All shipping charges are the responsibilities of the customer.
BEFORE SHIPPING
Poker table or Game table orders are 100% refundable and cancellable without a fee before the table shipped.
THE SHIPMENT IN TRANSIT
Change of mind requests or cancellations on Poker table or Game table orders are subject to a 20% cancellation fee on the entire order after the shipment has been shipped as the carrier will charge us return rate.

Please notify intentions of return/ exchange by emailing us at IDSshopify@idsonlinestore.com. No phone cancellation or return requests will be processed without our authorization.

SHIPPING PROTECTION AND CONCEALED DAMAGE
We cannot assist, by law, any concealed damage claims if damages were not noted on the bill of lading during the time of delivery. Please closely read our Shipping Receiving Instructions as freight shipping is different than small package ground shipping.
All orders are subject to our terms and conditions and shipping policies.